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Sports Music/Show Other
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Music/Show

Tekashi 6ix9ine - nytt datum!

19 September  Hovet

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Sports

Djurgården-Rögle

20 September  Hovet

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Sports

AIK-Karlskoga

21 September  Hovet

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Sports

AIK-Hammarby

23 September  Friends Arena

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Sports

AIK: Halvårskort

23 September - 29 October  Friends Arena

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Music/Show

Joe Bonamassa

24 September  Hovet

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Sports

Hammarby-IF Elfsborg

26 September  Tele2 Arena

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Sports

Djurgården-Östersund

30 September  Tele2 Arena

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Sports

Hammarby-IFK Göteborg

1 October  Tele2 Arena

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Music/Show

Tory Lanez - Inställd

6 October  Annexet

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Sports

AIK-Örebro SK

7 October  Friends Arena

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Sports

Djurgården Hockey i CHL

9 October  Hovet

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Music/Show

Dave Chappelle och Jon Stewart

14 October  Ericsson Globe

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Sports

Sverige-Slovakien

16 October  Friends Arena

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Music/Show

Shania Twain

17 October  Ericsson Globe

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Sports

Djurgården-AIK

21 October  Tele2 Arena

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Sports

Hammarby-Kalmar FF

28 October  Tele2 Arena

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Music/Show

Dolly Style

28 October  Annexet

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Sports

AIK-Malmö FF

29 October  Friends Arena

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Sports

Djurgården-IFK Göteborg

31 October  Tele2 Arena

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Music/Show

Bon Iver

31 October  Ericsson Globe

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Sports

AIK-GIF Sundsvall

4 November  Friends Arena

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Sports

Hammarby-Häcken

4 November  Tele2 Arena

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Music/Show

Greta Van Fleet

4 November  Annexet

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Music/Show

Lykke Li

10 November  Annexet

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Sports

Djurgården-IK Sirius FK

11 November  Tele2 Arena

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Sports

Sverige-Ryssland

20 November  Friends Arena

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Music/Show

Ben Howard

23 November  Annexet

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Music/Show

DMWF

24 November  Annexet

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Music/Show

Hozier

26 November  Annexet

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Music/Show

Orup 60 år

29 November  Ericsson Globe

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Other

Sweden International Horse Show

29 November - 2 December  Friends Arena

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Music/Show

SHINEDOWN + STARSET + PRESS TO MECO

29 November  Annexet

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Music/Show

Skifs - bitar ur mitt liv

1 December  Ericsson Globe

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Music/Show

4U: A Symphonic Celebration of Prince

9 December  Annexet

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Music/Show

Ms. Lauryn Hill

10 December  Hovet

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Music/Show

Stjärnklart

13 - 14 December  Annexet

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Music/Show

The Show of Christmas

14 December  Ericsson Globe

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Music/Show

This is Christmas

16 December  Hovet

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Sports

Idrottsgalan

21 January  Ericsson Globe

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Other

MC Mässan

25 - 27 January  Friends Arena

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Music/Show

Behemoth / At The Gates

26 January  Annexet

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Music/Show

First Aid Kit

26 January  Ericsson Globe

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Music/Show

Ennio Morricone

27 January  Ericsson Globe

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Music/Show

Years & Years

30 January  Annexet

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Music/Show

Twenty Øne Piløts

8 February  Ericsson Globe

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Music/Show

Blue Planet II

17 February  Ericsson Globe

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Music/Show

Ozzy Osbourne + Judas Priest

22 February  Tele2 Arena

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Music/Show

GHOST

23 February  Ericsson Globe

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Music/Show

Nicki Minaj & Future

4 March  Ericsson Globe

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Music/Show

Florence and the Machine

11 March  Hovet

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Music/Show

Shawn Mendes

15 March  Ericsson Globe

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Music/Show

We Are Voice

30 March  Ericsson Globe

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Sports

WWE LIVE

11 May  Hovet

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Music/Show

The Illusionists Live

17 - 18 May  Hovet

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Music/Show

Eros Ramazzotti

30 October  Ericsson Globe

FAQ

Frequently asked questions

Here you will find answers to the most frequently asked questions. The information provided here is of a general nature – if you would like more information about an event go to the event page on stockholmlive.com. To event

 

TO AND FROM THE ARENAS

Where are your arenas?

Ericsson Globe, Tele2 Arena, Hovet, Annexet
Ericsson Globe, Tele2 Arena, Hovet and Annexet are located in the Johanneshov district of southern Stockholm. Within walking distance of a kilometer you find six subway stations including Gullmarsplan, Stockholm’s second largest hub for common transport with subway, tram and buses.
Read more about to get here.

Friends Arena
Friends Arena is located in Arenastaden in Solna, just north of Stockholm.
The easiest way to get to Friends Arena is by public transport; commuter train, tram, metro and bus.
Read more about to get here.

How do I find my seat in the arenas?

Ericsson Globe, Tele2 Arena, Hovet, Annexet
From the menu bar click on Get here for overviews of the arenas.

Friends Arena
See arena overview on Getting to Friends Arena.

When you get to our arenas, follow the instructions on your ticket; entrance, section and seat number. If you are still unsure about where your seat is ask one of the attendants.

Are there parking at the arenas?

We recommend to primarily choose public transport for your trip to us. It is often a smoother and more environmentally friendly alternative than traveling by car. If you opt to bring your car we advise you to be in good time. Stockholm traffic is sometimes erratic and at big events when many travel to and from the same place at the same time, queues in the immediate area can occur.

Tele2 Arena, Ericsson Globe, Hovet, Annexet
Parking is available at Globen Shopping (about 1500 parking spaces) and in Arenagaraget below Tele2 Arena (about 650 parking spaces), but please keep in mind that these can be filled up quickly when there are many people during event days.

There are disabled parking places on the eastern side of Hovet, towards Nynäsvägen.
Read more about parking possibilities in the area at Stockholm Parking.

For questions about parking in Globen Shopping's garage, contact Apcoa Parking on +46 8-556 306 70 or [email protected].

For questions about parking below Tele2 Arena, contact Stockholm Parking.

Friends Arena
Mall of Scandinavia, adjacent to the Arena, offers 3 700 parking spaces on five floors. On busy days at the mall and on event days these spaces are taken very quickly.

The car park at the Arenagaraget (entrance on Evenemangsgatan) has 500 spaces. It is run by Parkman.

Read more about the car parking in the area at arenastaden.se.

Are there parking spaces for buses and charter buses that organize trips to and from an event?

Tele2 Arena, Ericsson Globe, Hovet, Annexet
We usually do not have the opportunity to offer special parking for buses. Contact us for more information.

Friends Arena
Solna municipality offers a number of bus parking spaces in the area, one of them at Kolonnvägen. Visit solna.se for details

Are there hotels close to the arenas?

Ericsson Globe, Tele2 Arena, Hovet, Annexet

Quality Hotel Globe
Just around the corner from the events and our arenas you will find Quality Hotel™ Globe, with 524 fresh rooms. Here you will also find a great lobby, bar & restaurant whick makes the hotel the perfect place to meet up before the event starts.

Book hotel now - pay in advance!
Book hotel now - pay at the hotel!

Nordic Choice Hotels
Nordic Choice Hotels has of today 180 hotels spread over 100 destinations in Norden.
Read more and book hotel in Stockholm, visit choice.se.

Friends Arena
Quality Hotel™ Friends, a design and conference hotel, is literally next door to the Arena. It has 400 rooms, a large lobby and a bar and restaurant. It is the perfect place to meet up ahead of a show or football match.

For more accommodation near the Arena, Visit Stockholm.

Ticket Questions

Where can I buy tickets to an event in your arenas?

Tickets for our events are sold through our ticket suppliers AXS, Ticketmaster and via our own ticket portal for Friends Arena. Tickets are available for sale at stockholmlive.com, friendsarena.se, tele2arena.se, through our box offices as well as through organizers and our ticket suppliers.

We recommend you to only buy tickets through authorized resellers and we always refer to authorized resellers on our websites.

TICKET SUPPORT FOR EVENTS IN ERICSSON GLOBE, TELE2 ARENA, HOVET, ANNEXET

AXS.com
Telephone support:
 +46(0)771-31 00 00   
Opening hours:
Monday-Friday: 09:00-18:00
Saturday-Sunday: 10:00-14:00
Mailsupport: support.axs.com
Telephone support accessibility tickets: +46(0)8-446 852 39

TICKET SUPPORT FOR EVENTS IN FRIENDS ARENA
Swedish Men´s Fotball Team

Purchase tickets at ticket.friendsarena.se
Telephone support: +46 8 502 535 20 (weekdays; 10.00-13.00)
Mailsupport: [email protected] (vardagar kl 09.00-17.00)

Sweden International Horseshow
Purchase tickets at ticket.friendsarena.se/sihs
Telephone support: +46 8 502 535 20 (weekdays; 10.00-13.00)
Email support: [email protected] (weekdays; 09.00-17.00)

Concerts and Melodifestivalen
Purchase tickets at ticketmaster.se
Telephone bookings: +46 771 70 70 70 (weekdays; 09.00 – 17.00)
Email support: hjalp.ticketmaster.se/

AIK Fotboll
Purchase tickets at ticket.friendsarena.se/aik
Telephone support: +46 8 502 535 20 (weekdays; 10.00-13.00)
Email support: [email protected] (weekdays; 09.00-17.00)

Is it safe to purchase ticket on the black market?

Stockholm Live is only liable for the sale of tickets from our web sites (stockholmlive.com, friendsarena.se, tele2arena.se) our box offices, via the event owner and ticket suppliers. We strongly advise you against the purchase of tickets from any other service or seller because we cannot guarantee the validity or the existence of the ticket and, you risk paying much more than the face value of the ticket.

The automated ticket checking terminals at the arenas scan each ticket for a unique EAN code upon entry on the day of the event. The EAN code can only be used once and a person using a copy of a ticket will be refused entry. You cannot check in advance whether a ticket is valid or not.

A name, other than my own, is on the ticket. Will I have a problem scanning it?

Tickets are not ‘personalized’ unless stated otherwise at the time of purchase. Where a promotor chooses to personalize tickets for an event, you will be informed of it on the event page. In such a case, if your name appears on the ticket you will be asked to provide valid identification to gain entry to the Arena.

Can I scan my ticket on my smartphone?

Yes, as long as the smartphone is damage-free because the scanning machines are sensitive. However, we recommend that you print it out to facilitate entry or alternatively download the ticket as a PDF file and increase the brightness on the screen before scanning. Avoid taking a screenshot/screen copy of the ticket on your smartphone as this worsens the quality of the image and makes it more difficult to scan.

Can you check in advance if a ticket is valid or not?

No, it is only when the ticket has been scanned at the Arena that you will know that the ticket is valid.

Why do you charge a service fee on the tickets?

The service fee covers the costs of our agents in connection to booking, collecting or eventual refunding. The fee is the part of the ticket price that accrues to our ticket agents.

The service fee varies from the price of the ticket at a fixed rate.

Can I return or get a refund on a ticket bought?

Bought tickets are not repurchased. If the event is canceled, the ticket is refunded at the point of purchase. Any refund is usually to be claimed within a specified time limit.

The service fee is not refundable, since it covers the cost for the respective service point in the case of, for example, cancelled events.

For further questions, please contact us at tel: +46(0)77-131 00 00 or via e-mail.

What happens if an event is moved or cancelled?

When buying your tickets by phone or online, you are asked to give us your contact address and/or e-mail address and phone number. This gives us the possibility to contact you if any changes occur in regards to the event.

Information is also put out through our website and social media. Please note that we cannot foresee events that might lead to cancellation. This type of information is normally handled by the promoter in charge, who then passes on the information to us. If there are uncertainties regarding any specific event, we kindly ask you to contact the promoter in charge.

Do you refund lost or stolen tickets?

We do not issue refunds for lost or stolen tickets. If your tickets have been stolen you must file a complaint with the police to let the issue be handled by your insurance company.

Do you sell gift vouchers for SkyView?

Yes, you can buy gift cards for SkyView in our Service Center.

What is an E-ticket?

When buying online or by telephone, you can choose to have your ticket delivered by e-mail for you to print before the event.

Your Visit

When does the event start and finish?

We usually get the exact times from the event promotor a few days before the event, and we publish them on the event page here on stockholmlive.com. A few days before the event, we also send a welcome e-mail to visitors who stated their e-mail address when buying tickets.
Please note that we can rarely announce an exact end time for events. 

What am I not allowed to take into the arenas?

The following rules apply, unless otherwise stated on the event page here on stockholmlive.com. To event

Dangerous or bulky items
You are not allowed to bring into the arena items that could cause damage to the arenas, injury to its staff or other visitors. These include, but are not limited to the following items; weapons, fireworks and other dangerous and fire hazard items. Glass bottles, plastic bottles, thermos’, aluminium cans and flag poles other than soft plastic, or clothing items/flags with text or symbols expressing contempt for ethnic, or other groups.

You are also not allowed to bring into the arenas bulky items such as large umbrellas, large bags, or collapsible chairs.

Food and drink
You are not allowed to bring your own food or drinks into the arenas. For safety reasons you are not allowed to bring bottles into the arenas regardless of material and content.

Sound and image capture equipment
Standard cameras, film cameras and other sound/image recording equipment are not allowed inside the Arenas.

Can I take my camera to the event?

A system camera or any other professional sound or image recording device may not be brought into the arena. Certain events carry a strict ban on photography. Mobile phone-cameras or small compact cameras are usually allowed. Each promoter has the right to specify any eventual bans on photography.

Can I leave the arena during events and come back in?

No. The person who, after entry, leaves the venue is not entitled to re-entry

Can I bring a pram to the event?

For reasons of capacity and security, prams are prohibited to enter our arenas. We have therefore no designated parking spaces available for prams.

In connection to events in Ericsson Globe and Hovet we offer the possibility of indoor pram parking depending on the event. In connection to events at Tele2 Arena there is an assigned outdoor area for pram parking. Ask our event hosts for directions.

Please note that this pram park is unattended. Feel free to bring your own pram lock. In connection with events at Tele2 Arena, locks are offered for sale at Ticket Info Norr.

Are there any age limits on the events?

Due to the recommendations of the Swedish Public Health Agency on high volumes there is a general age restriction for concerts at the Arena. It is incumbent upon the event owner to follow this, in accordance with the Swedish Environmental Management Agency. The age restriction is 13 YOA, even if the child is accompanied by an adult guardian. Exceptions are made for events that are specifically for children.

Many people may wonder why the onus is not on the parents to protect their child’s hearing, for example with earplugs. The intention of the general guidelines from the Swedish Public Health Agency is to protect the hearing of all children – even if parents are cognisant of how to protect their hearing or not. It is the responsibility of the event owner that the sound environment and sound levels do not cause harm to visitors’ hearing. According to Swedish law (The Environmental Code) the event owner cannot transfer the responsibility of protecting the hearing of visitors to the visitors.

At some events – see the individual event page – small children sitting in the lap of their parents has free entrance. All other events demand a ticket from all visitors regardless of age.

An 18-year age limit applies to events where food and beverage are being served. The bars usually have a 20-year age limit for serving alcohol.

Will the roof be open or shut when I visit the Arena?

The promotor decides whether the roof will be open or closed during an event. Read more about what applies ahead of your visit on the event information page here on stockholmlive.com. To event.

Do you have cloakrooms and deposit boxes?

You find cloakrooms in the foyer of most of our events except for hockey games. The service is optional and the fee is 30 SEK. We accept card payment in our cloakrooms.

Left-luggage (fee 50 SEK)
Ericsson Globe: in connection to entrance 2.
Annexet and Hovet: in connection to the entrance on some events.

Can I smoke inside the arena?

Smoking is prohibited in all of our arenas. During events, special areas are assigned for smoking outside the arenas.

Why do you search visitors before entering?

Search is performed to prevent dangerous and prohibited objects from entering the arenas.

When can I start cueing outside the arena on the day of the event?

We have a policy to allow cueing from 07:00 hrs on the day of the event. For security reasons, earlier cueing and camping around the arena is strictly forbidden.

Are there baby changing rooms in your arenas?

Ericsson Globe
Nursery rooms can be found at section A7. Keys are available at the information desk next to entrance 2.

Friends Arena
​There are four baby changing rooms located at each corner of the arena on stand 1 – at sections 103, 118, 123 and 138. At stand 2 there is a baby changing room at section 232 and on the private box level (level 5) there are two baby changing rooms adjacent to boxes 30 and 57.

Hovet
Two handicap toilets with nursery tables are available at the foyer on each short side.

Annexet
Please talk to our event hosts for access to the nearest nursery room at the Ericsson Globe.

Tele2 Arena
All handicap toilets are equipped with nursery tables.

Can I buy hearing protection at the arena?

Yes. Foam earplugs are offered at a cost of 15 SEK.

Is parquet the same as the arena floor?

Yes, parquet is the same as the arena floor. At concerts or shows, the parquet is either appointed with numbered seats (numbered parquet) or just held as an open space for a standing audience, divided into different sections (standing only parquet). At some events, parquet is divided into section to accommodate both numbered seats and standing only.

Who do I contact if I have lost or forgotten something at the arena?

Call our switchboard at tel +46(0)8-600 91 00, Monday-Friday between 08:30 hrs-17:30 hrs. Please leave further information about the object missing and the date of your visit to see if it has been found.

You can also e-mail [email protected]

 

Who do I contact if I have comments or complaints?

If you have any queries or problems during an event please contact one of our onsite staff, or our Guest service / Information desk.

During the majority of events at our arenas, Stockholm Live rents out the arena to an organizer/promotor. The organizer/promotor has the main responsibility for the event, which includes security planning, ticket sales, age limit, sound- and light production etc. If you have any questions or concerns about this, please contact the organizer/promotor directly. Each event page shows who is the organizer.

For other questions and viewpoints please email us at [email protected]

Availability

I am physically disabled, how do I get around inside the arenas?

All arenas have dedicated areas adapted for maximum availability.

Inside Ericsson Globe, there are ramps between stands A and B and an elevator between the stands levels. Tele2 Arena also have elevators between the stands levels, and four specially adapted entrances, entrance C ,I ,Q and X, in each of the corners of the arena.

Priority seats are booked at 08-446 852 39.

All arenas have handicap toilets.

Can I borrow a wheel chair during my visit?

No, we have no extra wheel chairs available.  

Can I bring a seeing-eye dog to the event?

With respect to people suffering from allergic problems, no animals can be brought into the arena. We kindly recommend you to bring human escort.

About Us

Which arenas are part of Stockholm Live?


Our arenas consist of Ericsson Globe, Friends Arena, Annexet, Hovet and Tele2 Arena, and also the attraction SkyView.

Do you have your own social media pages? (Facebook, Instagram, Twitter)

Yes, we are active on Facebook, Instagram and Twitter. This is where you get all the latest news, inside information, exclusive competitions, can ask us questions and in general just have a lot of fun!

Who do I contact if I want to apply for a position at Stockholm Live?

We get many requests by people offering their help in jobs, trainee work and other sorts of cooperation. We are both very happy and feel very flattered about this, but since we are only a small organization there’s precious little time for us to read or handle all the correspondence. You are always welcome to apply for jobs by answering our ads published on LinkedIn among other places.

Work with our partners
Instajobs provides staffing for our hosts at Tele2 Arena.

SGAF is responsible for handling the real estate for Ericsson Globe, Annexet, Hovet, Tele2 Arena and Tolv Stockholm.

Food & beverage is run by SPG Arena in Ericsson Globe, Annexet and Hovet, and by Levy Restaurants in Tele2 Arena.

Inspira runs the cleaning of all our arenas and Nokas handles surveillance of the event area.

If working in any of these areas interest you, please contact the company in charge.

Where can I find a cash machine in the event area?

You find several cash machines along Arenavägen and inside Globen Shopping.

Do you sell souvenirs?

There is a souvenir shop open 365 days of the year right next to our SkyView service center. In the shop you can buy SkyView tickets, tickets to events and SkyView gift vouchers. In connection to the shop you also find SkyView Café, open for lunch as well as serving food and beverages through the night on event days.

How do I receive news and information from Stockholm Live?

You can always find our latest news on Facebook, Instagram and Twitter, or sign up for our weekly newsletter. If you leave us your e-mail address when buying a ticket to one of our shows, you will receive a welcome e-mail containing detailed information on your visit.  

Why are the colors of Ericsson Globe and Tele2 Arena changing all the time?

Ericsson Globe is lit up with regular white lights except for event days, when the following color scheme is being used:

Concert – red
Show or gala night – tutti-frutti
Sport – blue
International contest – yellow and blue

Games with our home teams:
Djurgården Hockey or Football – blue, yellow and red
Hammarby Football – green and white
AIK Hockey – dark blue and yellow

The promoter has the right to light up Ericsson Globe in any color combination in connection to their event. The exterior lighting is usually on from midnight until dawn, and then from sunset to midnight depending on the hours of the event.

If several events are being held simultaneously, Ericsson Globe will be the primary decider of color, followed by Hovet and Annexet. Tele2 Arena always has its own coloring.

Do you have guided tours of your arenas?

No, we don't offer guided tours at the moment.